Cat Burchie
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Rubbish - can't login as the password reset doesn't send an email - thought perhaps they have archived my login details (as last time I used it - it was a pile of pants) but when I tried to re-create the account I was advised that account was already in use! Absolutely rubbish. Will have to drive down to the surgery in the morning as otherwise it will be a 50 mins wait in their call queue. So much simpler when they would just pick up the phone!
1 person found this review helpful
Sensely Corporation
October 19, 2023
Oh no! We sincerely apologise for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at AskFirst@sensely.com. Thank you.
A Google user
Useless- just collects and sells your data. The app doesn't actually do anything or add any value that you can't do through a browser. It doesn't show my appointments, doesn't let me contact anyone or request anything, and Olivia (the virtual assistant) is slow, useless, and pretty patronizing. Unfortunately, without a lot of added functionality, this is not the answer to the NHS "digital revolution".
86 people found this review helpful
Sensely Corporation
February 28, 2019
To ensure you have accurate information on how we use data please see our privacy policy, http://www.sensely.com/asknhs/wp-content/uploads/2019/02/PrivacyPolicy-Short-Rev201902A-1.pdf
Ian Roberts
Useful at booking appointments, but very slow UI that pretends to be like a chat conversation but just ends up being cumbersome as a result. Maybe aimed at people who haven't got used to smart phones, but please give us an option for a modern quick UI. Having to scroll a list of 100's of possible appointments and multiple locations is truly painful.
32 people found this review helpful
Sensely Corporation
June 27, 2023
With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further.