Rubesh Kunwar
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Does not work on Android phones at all. Such a useless app. Every time, need to open Web to check my limits when at providers. Still the same after app updates which I was already on latest anyways. 😅
1 person found this review helpful
CBHS Health Fund
March 14, 2024
Hello Rubesh, we're sorry to hear about your experience, your feedback is important to us. Please uninstall and reinstall the app on your device. If the issue persists, please send an email to help@cbhs.com.au with your membership number, and one of our team members will contact you. Thank you, The CBHS Team
Miranda Jones
Won't upload receipts. I have uninstalled, reinstalled, closed and reopened, checked for additional updates but nothing is working. Every time I get to the part of the online claim that I need to upload a photo of the receipt, it will allow me to take a photo or open my gallery and select a picture, but then it thinks about it for a bit, and then nothing. Nothing gets uploaded. I have attempted this 8 or 9 times now. Super frustrating.
3 people found this review helpful
CBHS Health Fund
June 8, 2021
Hi Miranda, thank you for getting in touch. We have resolved the issue that has prevented you from completing a claim via our app. Please feel free to try again. If you still have no luck, please let us know by replying here or email us at help@cbhs.com.au for further troubleshooting. Thanks, Team CBHS
Tom Rayne
Overall a good experience. Some minor issues. The back button doesn't take me back to home page. My password was too long so I had to go to website and change my password to shorter than 16 characters before I could login. The menu buttons sometimes doesn't detect me tapping on them. This is just nitpicking because the app does everything that it should do.
3 people found this review helpful
CBHS Health Fund
October 1, 2020
Thank you very much for the detailed feedback! We will take these issues into account when we are making improvements, but we’re glad to hear you’re having a good experience on our app. Thanks again, Team CBHS