A Google user
Recently downloaded the app. Tried to order on 2 separate occasions. After selecting pizzas, checking out and selecting pay with PayPal, the app transfers to PayPal to enter password. After confirming the order and authorising the payment, the app returns to crust with an empty basket. No email confirmation is received from crust or PayPal. When logging into PayPal, no transaction appears. No order details are saved in the app. Would be good if this issue is addressed, most frustrating.
6 people found this review helpful
RFGA Management PTY Ltd.
November 18, 2019
Thank-you for you review and we are sorry to hear of your poor experience. We do aim to always provide an optimal experience to all customers, we will certainly take your feedback on board and aim to improve future versions. Please upgrade to version 5.4, which includes a number of bug fixes, including PayPal.
A Google user
The new look app is a huge step backwards. It now functions less like a dedicated app and more like a web page that isn't optimized for a handheld device. Harder to use, harder to follow the order process. One of the main reasons i like crust pizza is because of how good their app was.
8 people found this review helpful
Kris
The apo is unusable. I can sign in, view my details, view previous orders, but I can't get past the 'choose Delivery or Pickup,' in order to select from the menu. The same issue I've had with several webbrowsers, so it must be an error or malware in the Crust site/app are scripting.
12 people found this review helpful