Service NSW

3.6
22.4K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The official Service NSW app, making it easier to access government services.

Digital licences and credentials
Access the following digital licences and credentials, with more to come:
• Driver Licence
• RSA/RCG Competency Card
• Working with Children Check
• Recreational Fishing Licence
• Boat Driver Licence

Vouchers
Apply for and use vouchers:
• Active Kids / Creative Kids
• First Lap
• Before and After School Care

QR Code Check-in
• Quick, contactless check in for school visitors
• Point your device camera at a Service NSW QR Code to get started
• Save your details for a faster check in next time
• COVID Safe Check-in is no longer available and contact tracing has been discontinued.

Useful tools and services
• Verify a Digital Driver Licence via our licence checker
• Check or renew a registration
• Sign into licensed venues
• COVID-19 and Flu information

Fines and demerits
• View and pay your traffic fines
• View your demerits

Tell us what you think
• Help us help you! We’re always working on a better, stronger, faster app
• Share what you’d like to see in the app: we use your feedback to continuously improve the app experience
Updated on
Mar 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
21.8K reviews
Mike T
January 22, 2024
I was having login issues since late last year and resolved them today by changing my default browser to Chrome. Once I was logged in again I changed it back to my normal default and the app still works. If you're having login issues then give this a try. Would have to say that it would be very poor practice if app updates are only tested using Chrome.
1 person found this review helpful
Did you find this helpful?
Service NSW
January 22, 2024
Hi Mike, thanks for reviewing. The app is intended for use with all standard browsers, however we will keep this in mind for other customers. In the future, if there is anything you need help with, please feel free to contact us at mobileapp@service.nsw.gov.au.
Gareth Watson
February 18, 2024
Unable to verify / add licences. Well they were previously on there, now they're not and it seems too difficult to add them into the app without a phone call and we all know how long a phone call to Service NSW is likely to last. What's the point in being licenced in NSW if you can't add your licences to the service nsw app.
Did you find this helpful?
Service NSW
February 20, 2024
Hi Gareth, thank you for letting us know about your experience with the app. The app is improved using customer feedback such as yours. Please contact us at mobileapp@service.nsw.gov.au so we can take a closer look at this issue for you.
Sam Manley
January 18, 2024
Hi. Blaming antivirus apps for the login glitch is a bit of a cop-out. I've used your app and AVG together for years, without issue. Please just fix it. Thanks. Update: Thanks for your prompt response and advice. I'm not sure what effect uninstalling my antivirus app will have, but I'll consider it. Thanks.
1 person found this review helpful
Did you find this helpful?
Service NSW
January 18, 2024
Hi Sam, thanks for reviewing. We understand this is frustrating, but with both apps updating new issues can appear after long periods without issue. Additionally, most customers have reported that they can reinstall their antivirus app without issue once they uninstall it and login to the Service NSW app. Please let us know if you need any help.

What's new

Thanks for using the Service NSW mobile app! We used your feedback to fix some bugs and improve the app.