Markiza Karabasa
Main reason I was using Colruyt App was to have a list of my favorite products + their prices (and relevant promotions). Navigation through fav. products in Xtra app is very annoying because by default it shows the list of "all partners", which displays only product name, but no price - for that you need to add shop filter every single time. And whenever you are in a specific product info, clicking back throws you to the top of "all partners" list instead of the last view of specific shop.
14 people found this review helpful
Colruyt Group Services
February 16, 2024
Hello, you can resolve this issue by clicking first on the partner you would like to visit. Gr, Pascal
Eva Verplaetse
Slow app, you need to do a lot of clicks just to be able to add a product. Once in the shop, if you want to remove something you bought it pops back in into your list just seconds after romoving it. Old app wasn't working properly but this one is even worse
Colruyt Group Services
March 23, 2024
We apologize for the inconvenience you've experienced with our app. We're aware of the issues and actively working to resolve them. You can provide feedback directly through the app by accessing your profile, clicking on 'Customer Service,' and selecting 'Report a Technical Issue.' Thank you for your patience and valuable input.
Ilse Dupont
App does not work on a phone configured in English with Android 13. It says you need to change the app language to Dutch or French, but this is a functionality only available in Android 14. I understand this is a heavy app with a lot of functionality, but at least default to either language (or provide the option) if the phone meets minimum requirements but does not have this setting.
13 people found this review helpful
Colruyt Group Services
February 7, 2024
We apologise for any inconvenience. Due to the use of new Android (iOS) features, optimisation of app performance and for security reasons, it is necessary that our app is only available for devices running Android 10 (iOS 14) or higher. It allows us to provide a better and safer experience to those using the latest versions of the operating system