Jason Strandberg
Some features work ok (such as payment) but there are very buggy. If trying to look through announcements, they move around, disappear, and can't even be clicked. The form function is rudementary and doesn't allow for specific tagging or replies. Overall a mediocre app that has several bugs and UI issues.
3 people found this review helpful
Hi Jason, Thank you for taking the time to leave us this feedback. We are always looking for ways to improve the user experience. We will pass along your information to our internal teams. If you have any additional suggestions, please email us at support@townsq.io. Thank you.
Thomas Gillespie
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The app frequently (about 80% of the time) won't load on my Android phone without me restarting the phone. No idea why it does this. Edit: I figured out I can get the app to load properly if I execute a Force Stop on it. It will re-start and load properly. This is better than restarting my phone. To date I haven't had any help from Tech Support, despite a flurry of emails. Lot of chatter, no action.
25 people found this review helpful
Hi Thomas, Thank you for your feedback. We are sorry to hear you are experiencing issues with the app loading on your device. Can you contact our support team at support@townsq.io so they can look into this further and try to resolve the issue for you? We look forward to hearing from you.
Matt Flores
Bug after bug all year long. This app is a service we pay for yet it's full of bugs. For a while it was duplicating people's post, then it provides you a link but when the app open the window you see says (ooops! Something went wrong) the text also doesn't support copy and paste option. Looking at the screen shots the app looks very professional yet it's full of bugs and lack essential functions also TS support never follows up on any email or ticket created, there's room for improvement.
25 people found this review helpful
Hi Matt, We are sorry to hear that the app is not meeting your expectations. We would love to look into this further. Can you call or email our support team at (844) 281-7128 or support@townsq.io? One of our agents will be happy to help assist. Our support team has been alerted and is expecting your call or email. Thank you.