A Google user
Horrible mess since last major update. Interface is incredibly frustrating. In News section, you have to scroll all the way back to top to change category. If you mistakenly hit back arrow, will exit app -- and then change view when you return to it. Cannot disable crappy My Feed section -- which it always defaults to -- or configure it in a way that makes it worthwhile.
52 people found this review helpful
Gary Ousey
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Well it hasn't improved any. Why does it take 30 to 60 seconds to tell me to try again. Then still not take me to the article I clicked on. No other news app does this . Not CNN, CBC, CHEK. etc. ..........Got to be one of the worst news apps, at least for opening. It takes forever, and the doesn't take too the page you wanted. None of my other apps do this. Up to date pixel 3.
8 people found this review helpful
Bell Media Inc.
January 14, 2022
Hello, Thank you for alerting us about the difficulties you’ve recently experienced with the CTV News app. We have shared your feedback with our technical teams and they are actively investigating the issue. Thanks again for taking the time to contact us.
Noreen Metz
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I'm so disappointed in this app. The news video links don't work, and when you click on the notifications that pop up for the news articles, it's usually either the last story you read, or a completely different one than the one you clicked on... so, I just downloaded Global News. Seems to work a million times better. It makes me sad, as I've been an avid CTV news user, but i just can't anymore. WAY too frustrating! I don't know if it matters, but I have an android.
24 people found this review helpful
Bell Media Inc.
April 5, 2024
Hi Noreen, we apologize for the inconvenience you've experienced. To resolve the issues you've been experiencing please try updating the app to the latest version, as our team recently made some updates. Thank you for your feedback, it is important to us as we continue to work to bring improvements to the app.~ CTV News Support