Jamie Bird
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The last 3 months the app will not "remember me" so that it stays logged in, allowing you to close it & come back to the app & control your thermostat w/out having to login again. The login time is extremely slow & the app actions are slow as well. It was never a perfect app to begin with, but it was at least functional. Easier now to walk up or down the 2 flights of stairs to get to the thermo in the central hallway and adjust it manually! Just what I wanted w/my new $12k Bryant HVAC! 🤬
12 people found this review helpful
Jimmie Richards
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Developer contact information isn't even valid anymore. It's apparent that carrier/Bryant doesn't monitor app feedback or provide adequate support. Very disappointing. App worked great for a couple of weeks. Then today out of the blue, I was logged out and now I can't get logged back on. It keeps looping back to the log in screen. Worked before, but not today. Uninstalled and reinstalled several times to no avail.
21 people found this review helpful
Sean Horton
Wow, can't even get past registering for the app on my phone. The registration page fills the screen, and won't display horizontally across my phone, I'm for some reason forced to hold it sideways. It gives vague advice on where to find the code for the unit that isn't at all helpful. The equipment and installer have been good, but I could develop something better than the app in my spare time.
13 people found this review helpful