Unknown Entity
It works for checking&paying your balance. Half of the features of the app don't work well, if at all. App feedback is broken. When viewing your bill, you have to tap on the blank page to make it load. "Mailing address" should be labeled as "billing address" in your settings, since that's what the function is actually for. Not everyone's mailing address is the same as the billing address, so clarification is necessary. I expect more out of an ISP giants' app. Hopefully they fix the bugs.
13 people found this review helpful
A Google user
The app does not show my bill, regardless of whether I use the "interactive bill" when I click view bill (shows nothing) or click download bill (downloads a blank pdf). This has been going on for months, and if I wish to view my bill, I must go to the website. Poor implementation of a paperless billing system. Considering the cost of cells phones in this country, they should be able to afford multiple programmers to write a program that know how to debug their work.
14 people found this review helpful
Dean Duncan
Used to be really useful, but now half the features are unusable. Trying to view my interactive bill comes up blank, downloading pdf bills results in a blank 3 page document, and trying to provide feedback in the app takes you to screening questions that will not let you submit your answers. About the only thing this app is good for anymore is checking your current balance and making payment.
13 people found this review helpful