כללית

The new application design is next to unusable. There is no consistent way to locate a common options. Sometimes these options are missing, and it is not possible to find them at all. There is no apparent logic in the arrangement of the information. Basic convenience instruments are missing - for example, there is no possibility to open a new request when you're viewing the list of old ones. Personally I see zero improvement and a lot of extra pain.

The new app is a great example of mistaking UX for just UI, or 'making things pretty'. It's definitely aesthetically pleasing and aligns to current visual design trends, but falls short on basic UX principles. For example, it launched several months ago and I've been using it frequently - why do I still get the announcement speedbump at the beginning about the new app, that I have to close to get to the actual app? surely you log my visits and can drop that redundant screen after 3 sessions? Also the navigation in the app is confusing. Test referrals aren't organized chronologically, it is not clear that to ask things from my clinic I need to go into the 'my doctor' section - there should be a CTA for doing that explicitly - the categories in the menu aren't clear and there's no quick access to the top/common actions from the side menu, you have to tap through back to the home screen no matter how many screens deep you're in. And if the app cared to have a visible feedback or bug report form of any kind, this feedback wouldn't have to go into it's public Play store review...

no English translation in this app .They should atleast have english translation for foreigners.