Dialpad
4.2star
1.92K reviews
100K+
Downloads
Everyone
info
About this app
Dialpad gives teams a single place to stay connected with a business communication platform that supports every kind of conversation. Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business.
Features that Matter:
A Single Platform
Calls, contacts, and messages—all your business communications right in the palm of your hand.
Switch Between Devices
Take calls on the go and switch between your laptop or deskphone to your Android device in one tap.
Automatic Note-Taking
With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said.
Rich Contact Profiles
Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM.
Coach From Anywhere
Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.
Features that Matter:
A Single Platform
Calls, contacts, and messages—all your business communications right in the palm of your hand.
Switch Between Devices
Take calls on the go and switch between your laptop or deskphone to your Android device in one tap.
Automatic Note-Taking
With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said.
Rich Contact Profiles
Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM.
Coach From Anywhere
Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.2
1.84K reviews
Melissa Finley
- Flag inappropriate
April 24, 2024
This app is always trying to take over your phone. As a Google pixel user it is always trying to take over any other features you have going on. For instance, if I silence all notifications, this app still thinks it's it's turned to ring during important meetings. I realize it is a phone system, however it should not ring over or dominate any feature on your phone. I have also been on meetings on my personal number and had it ringing over and into other calls.
M K
- Flag inappropriate
November 17, 2023
Sometimes works, sometimes doesn't. Seems to have issues connecting to my phone. I will see an incoming call on my laptop but it won't ring on my phone. I don't like answering calls on my speaker on my laptop because I feel I have to scream at it. I also have no idea how the quality sounds on their end. Very buggy. Wish my company didn't use it at all.
11 people found this review helpful
Dialpad, Inc
November 17, 2023
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at https://dialpad.com/contact-support-form. Thank you.
Kristin Green
- Flag inappropriate
- Show review history
February 26, 2024
I canceled this service but kept the app to have access to history. Once canceled they deleted every text, every contact!!! I chose a later port date thinking it would minimize any problems. My phone numbers did not port for a week after, so literally, my business lost all phone calls. Then I get my first monthly bill for 2 lines. It is $50.... then another $25 in taxes. Not all required. My cellphone bill has $35 in taxes for 7 lines a little over 10%. Diapad is 33%
6 people found this review helpful
Dialpad, Inc
May 29, 2023
That doesn't sound right! Can you give us more information at https://dialpad.com/contact-support-form so that we can investigate.
What's new
+ Bug fixes and performance improvements
