2.7
895 reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The New Oneplan App is designed to make your day better by giving you the freedom to:

Load pre-paid claims for Doctors & Vet visits (Health and Pet Clients)

Increase & decrease your Pet & Health policies

Add new Members or Items to your Pet, Health and Short Term policies

Increase & Decrease your Car Insurance Cover as your budget changes.

Upload images & videos of your vehicle and household items for validation (that’s right, no inspections needed)

Sign up to Oneplan or add on one of our other awesome Oneplan products in minutes in the App.

Chat to our friendly support team with the in app chat.

Request emergency assistance if something goes wrong with the push of a button.

And SO MUCH MORE!


We strive give our clients the freedom to manage their policies from the palm of their hands with our easy to use, easy to understand and easy to apply app.

Oneplan – To Make Today Better.

For more information visit www.oneplan.co.za
Updated on
Aug 29, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.7
895 reviews
A Google user
February 14, 2020
(Edit) After a few calls from fantastic staff and lots of help sorting out issues I've been able to log into the app. It works fantastic! Thank you so much to the Oneplan team. I've registered, recieved a confirmation sms. But I am unable to log in. I can't log in at all. It keeps saying invalid policy or password. But i can't even reset the password.
47 people found this review helpful
Oneplan Underwriting Managers (Pty) Ltd
February 13, 2020
Hi Renate, Our sincerest apologies for the issues you've experienced. Thank you for taking our call, once the relevant documentation has been sent. We will assist further in having the issue resolved. Kind regards The Oneplan Team
Kim Jarvis
December 5, 2021
App doesn't even open. And reading previous reviews, it appears as this is an on going issue. I contacted the customer care and was told they would forward the problem to their IT Department, that was in November, but the App still doesn't work. I feel like that they feed you what you want to hear over the phone, but do absolutely nothing about it, not even the decency of contacting the client to give an update on the problem. Just terrible customer service!
83 people found this review helpful
Courtnay-Anne Watson
May 20, 2022
This app is so buggy and the website is not much better. Error after error trying to log in on both ("something went wrong"), not to mention the app crashed and force closed on me. When I was first able to get into the app once in the beginning, every page I tried to access gave an error and I couldn't upload a profile pic as suggested. I hope your claim service is better than your IT dept.
32 people found this review helpful
Oneplan Underwriting Managers (Pty) Ltd
May 20, 2022
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at +27837945452. Kind Regards, The OnePlan Team.