Liz Chalmers
One of the worst apps I've ever used. I'm a software engineer, yet took me 50 minutes to register two retail-purchased transponders, and in the end it only succeeded via the website. App reported not up to date browser. I definitely have up to date Chrome. Today, after first day using passes in two vehicles, I checked on the website: neither vehicle listed. In the app: both listed. There's only one transponder listed, but twice. Tried to add the second one again and it says already registered
122 people found this review helpful
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if i could give this app less stars, I would. it just hangs with a loading animation after opening and selecting "I agree" on the terms page (which displays every single time) and only rarely gets past this. if it ever does, login never works and it eventually locks you out of your account, which, easily enough, is entirely accessible without fail on their website. this happens on both my phone and my girlfriend's. just another testament to Florida's half baked approach to do... anything.
66 people found this review helpful
Kimberly
Crashes constantly, very limited on what you can do within app (vs via desktop website). Very frustrating since SunPass has *everything* to do with being mobile. For instance... To "quickly" add a rental car license plate to your account and duration of rental, etc... It is not possible unless you use the desktop site, on a computer not a phone (even mobile website is wacked...forcing the desktop view on a smartphone does not fix it). Again - the app is 100% useless, do not bother.
38 people found this review helpful