Amanda Burnett
I used to love this app for refilling my prescriptions. But for the last three months, the app hasn't been working. It crashes everytime I touch the screen. I've made sure my phone is up to date and have uninstalled and re installed it several times over the past few months. Nothing is working. Don't waste your time. Call your pharmacist instead.
4 people found this review helpful
Happy Cupcake
This is really a "bare minimum" type app. The only useful feature (for me) is the ability to refill via the app. The buttons and texts are not coded correctly and you have to press just outside of them or around them for them to work. This app has no status indication of med (ready for pickup, pending, canceled, etc), no ability to contact the pharmacy or support, no log of past medications or pickups. Hope this gives some ideas to developers. ❤
35 people found this review helpful
AmerisourceBergen Corp.
January 31, 2022
Hello and thank you for sharing your feedback with us. We will be sure to notify our mobile app team of your comments and suggestions. If you have any other suggestions for the My GNP app, please email gnpmarketing@amerisourcebergen.com. In good health- Good Neighbor Pharmacy & the My GNP mobile app team.
Valithor Obsidion
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Crashes whenever I press the Pharmacy button. EDIT: The developer responded by telling me to upgrade from Android 8 to a newer version. No, it's not an issue with my phone. If this app wasn't compatible with Android 8 then it should not have been configured as such in the app publisher's Device Catalogue menu. "Update to the latest version of Android" is a cop-out response.
4 people found this review helpful
AmerisourceBergen Corp.
July 25, 2023
Hi Valithor. We are sorry to hear that you are having issues with the My GNP app. Based on the details in your review, it looks like you are running Android version 8.0 on your device. To ensure optimal mobile app performance, we recommend updating to the latest operating system. In good health- Good Neighbor Pharmacy & the My GNP mobile app team.