Blueprint Portal
2.6star
398 reviews
100K+
Downloads
Everyone
info
About this app
Take control of your healthcare anytime, anywhere with the Blueprint Portal app. Our members will benefit from the ability to:
- Monitor claims and view EOBs
- Find care and estimate treatment costs
- Check deductible and out-of-pocket amounts
- View, send and request a replacement ID card
- Manage policy information
- Access benefit and plan documents
Blueprint Portal is available to Arkansas Blue Cross and Blue Shield, Health Advantage and BlueAdvantage Administrators of Arkansas members.
Arkansas Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association and is licensed to offer health plans in all 75 counties of Arkansas.
- Monitor claims and view EOBs
- Find care and estimate treatment costs
- Check deductible and out-of-pocket amounts
- View, send and request a replacement ID card
- Manage policy information
- Access benefit and plan documents
Blueprint Portal is available to Arkansas Blue Cross and Blue Shield, Health Advantage and BlueAdvantage Administrators of Arkansas members.
Arkansas Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association and is licensed to offer health plans in all 75 counties of Arkansas.
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Ratings and reviews
2.6
391 reviews
Bobbie Campbell
- Flag inappropriate
February 1, 2023
Downloaded the app after talking with customer service agent, who emailed a link THAT WOULDN'T WORK. That should have been my first clue. But I went to the play store instead. After registering, I have yet to be able to access ANYTHING. An error message appears each time. I hope that means that improvements are being made! Agree with another reviewer that entering the birthday is far too time consuming! It's an APP and supposed to be easy.
20 people found this review helpful
Arkansas Blue Cross and Blue Shield
February 15, 2023
We apologize for the frustration with the app. Regarding the date picker you should be able to tap the year in the calendar to open a spinning wheel to easily set your birth year. If you are still experiencing issues registering for an account, please feel free to email us at digitalsolutions@arkbluecross.com and we will be happy to assist you!
Christian B
- Flag inappropriate
June 30, 2023
I haven't used this app for a while. I just tried and I get a message asking to update the app then it redirects me to Google play, then no updates and it stops. On the website on my PC I get the message "wrong username" which is not right because all is saved on my PC. Something is wrong with your system. Now I'm told to call customer service. This is the worst app I've ever used. I even uninstalled and reinstalled hoping that the new installation would pick up the update. It's not working
10 people found this review helpful
Arkansas Blue Cross and Blue Shield
June 30, 2023
EDIT: The issue of a forced update should be resolved now, please email us at digitalsolutions@arkbluecross.com if not. We apologize for the inconvenience; we are investigating this issue and will let you know as soon as it is resolved. In the meantime. Please email us at digitalsolutions@arkbluecross.com to resolve the issues on your desktop.
Blake Payne
- Flag inappropriate
April 17, 2022
I don't know why they decided to suddenly outright replace the MyBlueprint app with this one. Should have just made both available for a week or two, to get feedback and iron out kinks. On a Galaxy Note9, I'm lucky if I can even log in-but even if I do, when trying to load my plan details it just gives a nondescript "Sorry, something went wrong" error message (same as when logins fail)...makes an app like this pretty useless if you ask me.
8 people found this review helpful
Arkansas Blue Cross and Blue Shield
April 26, 2022
Thanks for your feedback. While we did replace the mobile app, we left the old My Blueprint web portal for you to use for a while. We experienced some unrelated and untimely server issues that were the culprit of the timeout problem. We're working to resolve any glitches so the experience is a helpful place for you to manage your health plan.
What's new
Updates to improve performance and usability
