Ryan Anderson
Dumb system. When trying to add money to app, every currency option says that it failed to get exchange rate, so can't add funds. Last time I had to do it on the website, but for some reason it says that my card is no longer supported on the website. Ridiculous
MasterCard Prepaid Mobile Apps
January 3, 2024
We are sorry to hear of the difficulties you have experienced. We strive to provide you with the best possible service, and where this does not meet your expectations we would like the opportunity to investigate this further. Please email us at prepaidmgmt_cardservices@mastercard.com with the specific issues you were experiencing.
Gulsana Kozhabay
The worst app ever. A card error occurs everytime during the loging. From many attempts to log in from phone only a few were successful. All info is right, but does not go on the phone. Only from laptop. Really disappointed.
3 people found this review helpful
MasterCard Prepaid Mobile Apps
October 20, 2023
We are sorry to hear of the difficulties you have experienced. We strive to provide you with the best possible service, and where this does not meet your expectations we would like the opportunity to investigate this further. Please email us at prepaidmgmt_cardservices@mastercard.com with the specific issues you were experiencing.
Joanna in Wolverhampton England
Do not have this app as it's rubbish!! I put in my password, which is 100 per cent correct & it's saying Login Error!! Very, very frustrating and annoying! If I could give it no stars, I would!!
MasterCard Prepaid Mobile Apps
February 14, 2024
We are sorry to hear of the difficulties you have experienced. We strive to provide you with the best possible service, and where this does not meet your expectations we would like the opportunity to investigate this further. Please email us at prepaidmgmt_cardservices@mastercard.com with the specific issues you were experiencing.