3.0
450 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Deliver world-class CX on-the-go with Kapture CX mobile app. Designed to help support agents with the right information at the right time, Kapture CX mobile app houses all the information your support agents need to offer delightful CX anywhere, anytime.

- Instantly delight customers with AI-driven omnichannel support.
- Get a comprehensive view of tickets.
- Auto assign tickets to agents based on the skill level, ticket type, priority type.
- Real-time ticket update.
Updated on
Mar 11, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos, Files and docs and 3 others
This app may collect these data types
Location, Photos and videos and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
426 reviews
Hiten Nimaje
February 28, 2024
one of the wrost app i have ever seen in service field. having lots of technical issues also technical team not supporting
2 people found this review helpful
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Dibakar Naha
November 5, 2020
Mostly apps have an issue with data syncing and integrations. But Kapture's mobile app CRM new update has been nothing but very useful. It offers a very smooth flowing integration between various apps and platforms. We get access to customer data and information from anywhere in the world at any time seamlessly
5 people found this review helpful
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Subash K
November 22, 2023
Hi I am new user of this app..... I am facing longin issue app is not working
4 people found this review helpful
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