VG Rewards

This app is nice and works well. However, for some reason, they made it way more difficult to collect your rewards - the old app could be scanned when you ordered in store, and you'd get your rewards right away. Now you need to ask for the receipt (which usually I forget) and then scan the receipt in order to get your points. Please bring this scan function back.

The original app was pretty good, just some issues with gift cards, & oftentimes the app itself wouldn't work. But now with this new app "powered by Thanks" it's buggy & terrible! The app would not recognize who I was & when I finally did get logged in by trying to place an order, my saved gift cards aren't showing up. I really don't want to miss out on that money! Also, they launched a promo offer today but there's no field at check out for promo code. Cannot recommend until they fix the bugs!

Can't track gift card balance with accuracy. Store employees confirmed, but here's an example: I opened the app, and it showed a balance in excess of $30. I used the add card feature to add the balance of an existing physical gift card. Supposedly, $100 was added, per the app. When I refreshed the balance, I was still shown the $30. Can I dispose of the physical card? Who knows?!!! Purchases at the restaurant fail to be reflected in the app's reported balance. No clue if I've been double-billed