Amex Australia

4.6
7.48K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The official American Express® Mobile App for Android™ gives you access with a touch to Membership benefits. Keep track of your spending and rewards, find offers, pay your bill, and earn Points. Find many more features available in the App below.

FEATURES
Access
• Use your existing Americanexpress.com.au login details or register for American Express Online Services via the American Express App
• Get quick access to your Account with Biometric login
• Retrieve your User ID and reset your Password

Your Card and Account:
• Activate your Card and set-up your PIN
• Pay your bill^
• If you hold multiple Cards you can add, remove and manage all of them
• Securely view, change, or unlock your PIN
• Temporarily lock your Card if you’ve misplaced it
• Enrol into Direct Debit
• Enhanced activation experience for Card Members to set up their account
• Replace your damaged, lost or stolen Card

Rewards/Membership*:
• Track, view and use your Points
• Refer American Express to your friends
• See personalised recommendations for other ways to use your points

Offers*
• Explore Amex Offers for savings

Service and Security
• Check your balance and access past PDF statements and pending transactions
• Check your spending power to find out if your purchase(s) can be approved**
• Receive real time purchase alerts and reminders for offers and payment – just go into your settings and allow notifications on the Amex App
• Plan It™ Instalments offers you a flexible way to pay off your Credit Card balance in equal monthly instalments, with 0% p.a. interest and a fixed monthly fee.***
• Easily find transactions across the last 7 months with our new Search feature. Search by merchant name, filter by date range and your results will include credits, debits and primary and Additional Card Member transactions.

The Amex App offers Card Members a simple and intuitive way to update their information in real-time without having to go online or contact customer service.

Don’t want to use the Amex Mobile App? You can continue to use our site at americanexpress.com.au from any device. Not registered for Online Services? Register for Online Services at americanexpress.com.au/register or select “New to Amex?” at the bottom of the login screen of the Amex App.

ELIGIBILITY
This App is only available for Card Members who hold an American Express® Card issued by American Express Australia Limited.

^David Jones American Express Card Members are not eligible for Pay with Points.
*If you are an American Express Corporate Card Member or an American Express Business Card Member affiliated with a wholesale partner, you are not eligible for Pay with Points, Amex Offers, Friends Referral, , Places, and push notifications.
**Only available for Consumer and Small Business Charge Card Members.
***Only available for Consumer Credit Cards (excluding David Jones). T&Cs apply.

All access to and use of this App is subject to and governed by American Express’ End User License Agreement, Website Rules & Regulations and Privacy Statement which can be found if you log into the App > Account > Legal & Privacy > End User License Agreement.
Android and Google Play are trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.
Updated on
Mar 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
7.34K reviews
Jonathon Pain
March 30, 2024
Amex app has been super helpful while travelling. Any issue has been quickly addressed via chat when needed. And the benefits/perks have been pretty on point also. For the older amongst us: "Mr Wong. Mr Wong" Totally accurate. Service has been exemplary
Kumo Ip
March 14, 2024
Amex AU, No requirements of MFA and was advised theres no sign in logs. Both website and app. Only worried about unusual transactions but customer personal information are at risk. I hope there are improvements with this in future security reviews/enhancements and be like other AU banks that enforce account security.
Thuong Chau
January 29, 2024
App is good! Offers are good. However my one criticism is that additional cardholders have an extremely restricted view. I can't see balances and other transactions performed by the main cardholders.. I manage the finances and it would be useful if I could see this instead of having to use my wife's app to see these details.
7 people found this review helpful