Karnamohit Ranka
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Cannot book using the app. The problem is I cannot tap on the station to select it, either using the Map option or the List option. Similarly, I cannot look up the status of the train. Similar, tapping error issues. It is frustrating. Edit (updated from 1 to 4 stars): most glitches seem to have been fixed now. Better late than never!
11 people found this review helpful
Matthew Stefancin
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The app used to work...okayish. But the last few updates have made it near useless. Anytime I go to log into my account, it puts up a loading screen, and that's it. Never proceeds to where I can log in, and I can't back out of it. I have to close the program all together. Beyond that, buying tickets works, but it is buggy and not very intuitive. It has detered me from Amtrak as a travel option over the last 2 years because of these issues.
29 people found this review helpful
Penny Horan
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I'm not very "techy" but this is kinda crazy with different screens on the app. it seems like the whole thing needs updating and consolidating options. there are several places you can look up about what the experience will be but they dont have exactly the same information. eg the bid up would be nice to find again. even the help "button" I cant find it again either. I tried amtrak last year when I had some winter travel alone. I had complications then too. I did enjoy the ride, the staff.
23 people found this review helpful