Elle Mitchell
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$3 for a 1yr sub and have gotten locked out of the mobile and web versions, despite clearing cookies and logging in again. I screenshot the order form and confirmations as I knew there would eventually be problems, as there has been with this account of and on for several years (why I refuse to pay more than promo rates). The only way to resolve subscription issues is via a phone call - no email, no help forms. Any more time wasted and I'll cut this paper loose despite reading it since the 1970s
Douglas S. G. Munford
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If you can read a given article, it's still good journalism (as The Courant always has been). But this app fails to load or remain readable 90% of the time on a Pixel 6, Pixel 7 and on an HTC... on Verizon, on T-Mobile, and on WiFi. I've complained. They say they're "having technical issues." It's been malfunctioning for the better part of two years. Pretty amazing that they still haven't fixed this pay-for app. I read local news on other sources because of this (Patch, NBC CT).
2 people found this review helpful
Alex Cappiello
The app routinely tells me that I have reached my free article limit, even though I am a paying customer. I reinstalled it out of frustration and now I can't log in at all. Also, the number of ads that I have to endure, again, as a paying customer, is excessive. Useless junk.
3 people found this review helpful