1.7
35 reviews
5K+
Downloads
Content rating
Everyone
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About this app

Receive and respond to real time customer feedback (based on NPS).

AskNicely for Android is a powerful way for businesses to embed real time customer feedback in the daily routines of everyone from the CEO to front line staff. Designed to feel like the messaging apps you use everyday, AskNicely makes it easy for employees at all levels to track and action customer feedback for their role or function.

- Track customer happiness based on Net Promoter Score (NPS)
- Filter scores and responses by time period, rating, team, region, customer segment etc.
- Reply to customers straight from your phone and add notes for other team members
- Get push notifications for specific responses that need your attention
- View leaderboards that rank your best performing teams/regions/customer segment/channels

** Rated #1 Enterprise Feedback Management platform by G2Crowd **

** Requires an AskNicely account **
Visit our web site to start a free trial.

About AskNicely:
AskNicely is the world’s leading customer feedback platform based on Net Promoter Score (NPS) framework. Businesses can automatically track the happiness of their customers and take action to deliver experiences that get customers to stay longer, spend more and refer their brand to friends.
Updated on
Mar 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Personal info, Photos and videos and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

1.6
32 reviews
Chad Dinkins
February 13, 2022
Like everyone else I hate this system and how it's tied to how I get a raise. If it's not a 9 or 10 then it basically goes against you, same with no shows that you have to reschedule because they didn't call it in. If they can grade us maybe we should have an app that grades the customer so they can see what we deal with this d@mn grading system. As an example I got a 5 from a customer, but yet I did a "great" job. How if I they gave me a 5?
5 people found this review helpful
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Shihub Rahman
May 17, 2022
This app has been really handy to use. While the features on a desktop are better, this is still really handy when on the run. This still does the trick and super user friendly!
1 person found this review helpful
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Kody Busch
November 12, 2021
Nps scores are horrible and the way its is weighed against us is terrible, the app is structured terribly and it all just makes the techs look like they aren't doing their job due to this app and it's scoring system.
3 people found this review helpful
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What's new

Improvements to multi-factor authentication, UI improvements and bug fixes.