AT&T Office@Hand

3.5
338 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Connect employees with one cloud based phone and fax system, allowing them to work virtually anywhere, and simplify how customers reach your business.
Use AT&T Office@Hand to:
• Enable voice, fax and SMS on a single number
• Set-up and manage greetings and call handling preferences, right from your select smartphone
• Direct calls to any phone, mobile, office or home number
• Get visual voicemail for your business calls, separate from your personal messages
• View and forward faxes
• Order desktop IP phones*, preconfigured and Plug & Ring® ready for your office workers
• Display your business phone number as your Caller ID when making US and International calls
• Transfer live calls between mobile and desk phones
• Make and receive calls over WiFi
• Make HD Video Conference calls with Office@Hand Meetings for Enterprise Edition; share your screen and files with others
With no setup fees or complex system hardware required, plus instant activation, RingCentral Office@Hand from AT&T is available in three Editions - Standard, Premium and Enterprise and is billed conveniently to your AT&T bill.
Activate, set up, and manage a complete mobile business phone system right from your select smartphone in minutes. Start handling your customers’ calls professionally now with features such as **:
• Auto-receptionist
• Business SMS
• Toll Free, Vanity, Local voice and fax numbers for your business and employees
• Call forwarding, customizable by time of day
• Multiple department and user extensions
• Voice and fax email notifications
• Virtually unlimited local/long distance voice calling and faxes
• Send and receive faxes, by accessing photos, email attachments, and cloud storage.
• Dial-by-name directory
• Music on hold
• Inbound and outbound Caller ID
• Internal Caller ID
• Auto call recording***
• Conference calling for virtually unlimited audio conferencing****
• Start conferences with just one tap and easily invite attendees using email or Business SMS****
• View and forward faxes
• CloudFax™ allows you to attach local files, as well as cloud files, from popular services, including Box and DropBox applications on your PC
• Call screening and logs
• Salesforce.com® integration*** to click-to-dial contacts, log notes, match records
• Desktop IP phones* for office workers and softphones for MAC and PC users
• Call Park and Unpark
• Shared Lines
• HD Video Conferencing and Collaboration with Office@Hand Meetings*****
• Share your screen and files with anyone, anytime with Office@Hand Meetings*****

Visit att.com/officeathand to learn how AT&T Office@Hand can improve customer satisfaction, help manage costs and enhance your professional image.
*Purchased separately.
**Users of some phones will require online access to use some features.
***Included with Premium and Enterprise Edition user licenses only
****6-hour limit per conference call
*****Included with Enterprise Edition user licenses only
Updated on
Dec 19, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and App activity
This app may collect these data types
Personal info, App activity, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
315 reviews
A Google user
March 12, 2019
When talking on phone the app does not turn off screen so as your ear is touching screen it changes the volume. It needs to mimic the phone app and use proximity sensor to blank screen so accidental changes are not made. 2/20/19 still broken. As you are trying to talk the app turns your volume down. You turn it back up and it turns it down. Horrible, broken app. ZERO STARS.
42 people found this review helpful
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gregory pinnell
February 8, 2024
For such a large company this app is really useless. For a start needs to be able to manage the phones functions such as call forwarding. I should really take a look at Verizon's app.
1 person found this review helpful
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Gary Foster
November 9, 2023
Often, app will not ring when someone is calling, sometimes force closing and reopening app helps, but if I don't know it's ringing, I can't try to answer it. When answering, because the answer/reject options are buttons and not sliders, it is very easy to accidentally answer or reject call, should be slide to answer/reject.
1 person found this review helpful
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What's new

• Show custom status in HUD
• Bulk delete texts and faxes
• Layout improvement for active call screen
• Switching between accounts
• Copying phone numbers in app- phone and inbox
• Auto mode for noise reduction (mobile app)
• Echo detection and warning (mobile app)
• Multi-Factor Authentication
• Multi user devices- Large ATA