Simon Blyth
No mention of having to charge me £1.01 for setting up my bank card, plus I had to do it twice because the app closed, then not being able to know how much I will be charged for the journey before I can book is frankly dishonest because you could charge anything, I was, £21 for a journey just over 2 miles?! I don't think so, cancelled, awaiting the refund before uninstalling. Pity really, good idea overall.
2 people found this review helpful
A Google user
The tracking system never works, shows driver is 2 minutes away and ends up arriving more than 15 minutes later - no matter how busy the traffic is. And if you call the operator and ask for a car later, they ignore your request and send it straight away. Also it displays your location much farther than you are, so you end up walking for a few minutes until you find the car. Also no reward or compensation system. I've been late thanks to them more than enough times. Never using it again.
5 people found this review helpful
A Google user
Booking works but no ETA, just leaves you guessing as to when your taxi might arrive... kinda feels like you'd get a taxi quicker by phoning and ap bookings are bottom of the queue as when I called to check operator was very vague... could be a great ap with some tweeks. Best point was the estimated journey cost, very useful.
3 people found this review helpful