Streamline Taxis York

Takes bookings when they have no taxis available. Had to call to find out where my taxi was as the app was stuck on it been 8 mins away to be rudely told there wasn't even one on the way and there was a 40 min delay. I'd booked the taxi in advance. Do not reccomend

Booked via the app and had booking confirmed. Taxi never showed. When we called to ask for an update we were told they couldn't facilitate our booking and it was an app error but we could make a new one at twice the price over the phone. When my partner asked them why we had to pay more than the quoted app price for the same journey at the same time, they were rude and sarcastic and essentially told her to find another option, so went with a different company, who were great. Avoid them!

Terrible app although Streamline taxi drivers are very friendly and nice. App takes taxi bookings even when Streamlined are fully booked! What a joke. Have twice been left waiting more than 30 minutes despite having pre booked a taxi because there weren't enough taxis available. Would suggest abandoning the app and instead ringing to book a taxi to see whether one is actually available or not.