Pure Chat - Live Website Chat
3.7star
2.79K reviews
100K+
Downloads
Everyone
info
About this app
Use Pure Chat to connect with your website visitors and customers in the moments that matter most. Whether it's someone coming to your website for the first time or a loyal customer who had a question about a recent purchase, live chat is the easiest way to instantly engage with these individuals and answer their questions in real time. Pure Chat offers multiple live chat plans: https://purechat.com/pricing
Once you add the snippet to your website, you can chat with website visitors from anywhere with the Pure Chat mobile app! Using the app, you'll get helpful notifications when a new website visitor wants to chat, plus you can change your availability, access historical chat transcripts and more! Sign up today!
Be sure to check out our website to get the most out of the app: https://www.purechat.com
Once you add the snippet to your website, you can chat with website visitors from anywhere with the Pure Chat mobile app! Using the app, you'll get helpful notifications when a new website visitor wants to chat, plus you can change your availability, access historical chat transcripts and more! Sign up today!
Be sure to check out our website to get the most out of the app: https://www.purechat.com
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 2 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
3.7
2.66K reviews
Lorey Pianez
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November 7, 2023
Some perks and hiccups, but it's the free Been using the free version for a couple of years and it's limited to 3 operators & will upload photos only 50% of the time. So do not count on that feature to send your customers pictures of your products. Free App will close when first started about 20% of the time. On the upside it's easy to copy & paste the Html code, personalize it and quickly add it to your website and conversate with your clients with specific questions for clients. Worth trying.
A Google user
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October 23, 2018
I loved using PureChat. I would highly recommend switching to the pro version as texts were the only consistent way that I would not miss chats. The notifications are excellent as well and the UI is easy to use and intuitive. Customer support is responsive and helpful and the whole system is not too expensive for the functionality that you get.
8 people found this review helpful
A Google user
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June 21, 2019
This app is horrible, it fails to stay logged in so I just don't get messages anymore. I get an error that flashes by so quick you can't read it then I have to log out and log back in to get anything to work. This happens so much that it is basically worthless because I don't know when it stops working so I just don't get notifications until I manually open the app and see it won't login and go through the above process. It has been doing this for 4 months, ever since we started using it.
15 people found this review helpful
Ruby Receptionists
June 21, 2019
Hello! We're sorry to hear you had such a bad experience with the mobile app. Can you try clearing out all Pure Chat data on your device and re-installing the app? Feel free to email us at support@purechat.com so we can troubleshoot it further.
What's new
Fixed Connection Issue on App Open