3.5star
843 reviews
100K+
Downloads
Everyone
info
About this app
The BlueCross BlueShield of Tennessee app makes it easier than ever to get the plan information you need, when you need it.
With our fresh, user-friendly design you now get:
+ Faster Login: Touch and Face ID login means no password memorizing
+ Live Online Chat: Get help from a live agent on your care team
+ All Your Details in One Place: All your plan coverage and costs are front and center
+ Digital ID Card: See and share your Member ID card with a single tap
+ Find Care and Costs: Find providers near you and how much you might pay for their care
+ Easy Telehealth Access: Easy-to-find link to make virtual doctor appointments
Download the BCBSTN app today to get the details you need to feel confident about your plan and your health care.
With our fresh, user-friendly design you now get:
+ Faster Login: Touch and Face ID login means no password memorizing
+ Live Online Chat: Get help from a live agent on your care team
+ All Your Details in One Place: All your plan coverage and costs are front and center
+ Digital ID Card: See and share your Member ID card with a single tap
+ Find Care and Costs: Find providers near you and how much you might pay for their care
+ Easy Telehealth Access: Easy-to-find link to make virtual doctor appointments
Download the BCBSTN app today to get the details you need to feel confident about your plan and your health care.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
3.5
817 reviews
David Jungers
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April 5, 2024
It was a little difficult entering my medication medical history I found with the size of my fingers and my inability to have muscle control to navigate through entering it I also didn't seem to be up to relocate my records after I entered them didn't walk me through it for the software illiterate I think it could use a little more instruction like books for dummies I was extremely tired there was a lot of helpful hints throughout the app I think it'll be very efficient with a little tweaking.
Cindy M
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January 19, 2022
I would give 0 stars if I could! Beware of paying on the app. I paid 1 bill(the first one after downloading) on the app and 2 months later I just had to pay a collection agency because my payment was NOT accepted and returned. I just got the refund following a email. I had no reason to believe it wasn't paid. I thought this was a wonderful idea. I was completely wrong. I hope no one else has this issue. Please check with your billing provider before checking it off.
76 people found this review helpful
BlueCross BlueShield of Tennessee
February 9, 2022
Thanks for reaching out, Cindy M. We’re sorry to hear you’ve had a negative experience. If you’d like to provide more information or to speak with someone about these issues, please email your name, member ID and phone number to mobileapp_GM@bcbst.com.
Tim Zbel
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February 27, 2023
The first thing you see when you enroll is "We are going digital". Then, when you download the BCBSTN app you see it is "under maintenance" and that has been for two months and counting. So to save money on ID cards, they produce an app that doesn't work, inconvenience the customers, and still get away high premiums!
40 people found this review helpful
What's new
We've added new features to help improve your experience:
+ You can now view your prior authorization status and details in the app.
+ BlueCare Tennessee members can now select their Primary Care Physician (PCP) right from the app.
+ To further enhance the security of our app, you’ll be able to change your email address.
+ You can now view your prior authorization status and details in the app.
+ BlueCare Tennessee members can now select their Primary Care Physician (PCP) right from the app.
+ To further enhance the security of our app, you’ll be able to change your email address.
