Annika Daniels
It is VERY important that you make sure that you have correctly docked the bike after your ride. You should receive a text soon after docking your bike. If your bike is docked incorrectly your ride will still be going and they will charge you for the time after that 60 minutes, and it will run up charges. Their team is really responsive and are willing to work with you. I like the app, it is very straightforward and easy to use. I plan on continuing to use the app and the bikes.
2 people found this review helpful
Dan Seel
There's so much wasted potential here. Nothing about the app or bikes works correctly. The app doesn't interface with Android password manager, the stations frequently don't unlock or register returns correctly, the bikes are often broken (won't turn on or stay on), the charge of the batteries is shown inaccurately on the app, the app hangs and crashes, the interface is slow, it frequently overcharges. I'm a passionate cyclist and I want this to work smoothly. It doesn't. Not worth the effort.
34 people found this review helpful
Daniel Ellis
These bikes are awesome, my girlfriend and I have had so much fun with them! I would have absolutely left a five-star review if it weren't for the fact that there's a hidden auto-renewed subscription. Once the subscription starts (and I don't remember opting into it recurring in the first place) this app makes it pretty complicated to cancel it. BCycle, I love what you're doing! Please make this better, send me a response, and then I'll change this to a five-star review right away :)
23 people found this review helpful