OrangeCrate

We originally had no choice but to use this in our town but we now have grubhub/uber. The delivery fees change daily & can be as expensive as $1.25/mile. In addition to extreme delivery & service fee (which I have confirmed goes to the driver but still have to tip) you will also have delivery minimums that can exceed $15 which means when eating alone the app is useless. Menus are inaccurate & rarely updated & OrangeCrate actually adds cost to some menu items making it even MORE EXPENSIVE.

Prices ridiculously high. Pay more for "delivery fees" and "service fees" than you do for the food. Then they include those fees in the total that you're tipping on and require a minimum of 16% tip, which is really closer to a 35% tip because of outrageous fees. Only reason i ever use this app is because it has some places that uber eats doesnt. I need to uninstall, it's a waste of money.

I was surprised at the speed of my order but it was incomplete. Called and notified them upon delivery. They offered a refund or the rest of my order. I chose the order. Waited an hour and heard nothing back. Called again and was told it was escalated and they'd call back. When they called back they again offered me a refund instead of my missing order. Ended up taking the refund as no one was trying to complete my order.