BIKETOWNpdx

3.9
243 reviews
50K+
Downloads
Content rating
Everyone
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About this app

The official app for BIKETOWN, Portland’s bike share system.

BIKETOWN consists of a fleet of specially designed, sturdy and durable electric bikes that can be locked at any BIKETOWN station or bike rack throughout the city. Bike share is a greener, healthier way to get around — whether you’re commuting, running errands, meeting friends, or exploring in a new city.

The BIKETOWN App gives you access to hundreds of bikes in your area — unlock and pay directly from the app and get going.

The BIKETOWN App also shows upcoming public transit departures, including train lines, local buses, and streetcars.

Within the app, you can either purchase an annual BIKETOWN membership or single rides.

Happy riding!
Updated on
Mar 22, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
235 reviews
A Google user
September 29, 2018
Used service. Forgot to change it in the app when I canceled my debit card on file. Ride using the app. Oh no now I have a $5 deficit. Go to add money to my account using a new card. Error you cannot add funds to your account when you have an unpaid bill. They literally won't let me pay the money I owe them, so now I'm locked out of the service. Everything else was absolutely perfect up until this.
28 people found this review helpful
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Jonathan Lilly
September 13, 2022
Not the most honest of bike rentals. They have a policy of charging $25 if you PARK your bike in a designated no parking zone. Seems reasonable as they would have to send someone to retrieve it. However, on multiple occasions, I've had the bike randomly shut off inside a no parking zone mid-ride. You're charged when it shuts itself off, and then have to check out again to finish your trip. Support has waived this a few times, but won't acknowledge the issue, and says they won't fix again.
16 people found this review helpful
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Dhruv Bhatnagar
August 19, 2022
Over and over again I get charged an extra $1 despite parking in a station (out of station parking fee), and the bike even pops up in the app afterwards as in the station. Support is nonresponsive. For whatever genius reason Portland gave the contract to Lyft to manage these bikes, prices skyrocketed & quality sucks. At least the old bikes were cheap. I suppose biketown is the best of all bad options, so if you need transport for 1 person, it's an option.
5 people found this review helpful
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What's new

Thanks for using BIKETOWN! We update our app regularly to make your BIKETOWN experience even better. Every update of the BIKETOWN app includes improvements in speed and reliability. As new features are released, we'll highlight them in the app.

Here is what you can find in our latest update:
- Bug fixes and performance improvements