4.0
3.46K reviews
100K+
Downloads
Content rating
Everyone
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About this app

BNB mPAY is a mobile banking application of Bhutan National Bank Limited. It provides features that enables easy and convenient banking without the hassle of having to visit the bank. BNB mPAY brings you the best in mobile banking, giving you a secure and easy way to manage your money on the go with instant sign-up using your mobile number.

Top Features :

• Instant sign-up.
• Set a 4-digit mPIN&Password(Remember this mPIN &Password and do not share it with anyone).
• View account balance, mini-statement and transaction details for all your savings and current accounts.
• Immediate fund transfers to your own accounts in BNB, to customers in BNB and to customers in other banks in Bhutan.
• Transfer funds using mobile number (for BNB account holders only) or account number.
• Stay in control of your accounts using Transaction Notifications.
• Instantly activate, lock, cancel and change your PIN.
• Temporarily block and unblock your debit card.
• Modify your debit card daily spending limits as per your needs (within Nu. 40,000/day).
• Lock your debit card on different terminals (ATM/POS).
• View your card activity history.
• Manage your beneficiaries: Add beneficiary using mobile (for BNB account holders only) or account number, delete beneficiary and view beneficiary.
• Scan & Pay instantly to merchant using merchantPay.
• Scan & Pay instantly to your friends and family using individual QR code.
• Calculators to calculate your loan EMIs and interests.
• Contact information of the bank with instant call facility to BNB contact center.
• Real time ATM and Branch locator: find your nearest BNB ATMs and branches.
• Rate the application to give us feedback to improve your mobile banking experience.

To allow us to give you a superior experience, we need your permission to access the following:
• Location: To display the nearest ATMs/Branches.
• Phone: To allow calling BNB Bank Contact center from the app.
• SMS: To send an activation SMS from your device.
• Camera: To scan the QR codes.
• Phone status and Identity: To generate a phone ID.
Charges:
Registration and transactions in BNB mPAY are absolutely free of cost. However, in the future if any charges are applied for any up-coming features, you will be notified through SMS or it will be announced in the BNB website. Data charges from your mobile service provider may apply.

To discover all the BNB mPAY app features, you should have a BNB account.
Don’t bank with us? You can open an account by visiting your nearest BNB branch or extension.
For any feedback, queries or issues pertaining to BNB mPAY application please write to contact@bnb.bt or call us @ 6070
Updated on
Mar 21, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
Data can’t be deleted

Ratings and reviews

4.1
3.43K reviews
Tashi Dhendup Dorji
January 7, 2024
Useless customer service. Don't even have a contact us section. No one responds to emails, and as a national bank.app it doesn't even have a customer service portal. Useless. I'm not happy with the BNB bank overall for their lack of services and lack of response from their contact email. Unsatisfied
42 people found this review helpful
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A Google user
June 6, 2019
Overall a great app and i use it almost every day seamlessly. However, few requests/recommendations for kind consideration. 1. Allow the users to register their email address through the app without having to visit the bank. 2. Display the receiving account holder's name for interbank transactions to avoid wrong transfers. ( i lost money because of a wrong transfer) 3. Add option for customer feedback/complains. 4. If possible, allow the users to generate token numbers through the app and monitor the current queue status.
182 people found this review helpful
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kinley drukdra
December 13, 2023
The payment goes double sometimes like when recharging and transferring money. So it's not good at all.
54 people found this review helpful
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