iTENS

I had the issue that seems to crop up with Gen 1 iTENS units not connecting to Android phones (reduced to only manually using the unit, which is possible, but less convenient). However, I emailed the Brighteye help desk and they immediately replaced the unit without any questions. Now works perfectly and the ability to program the unit has proven really helpful. Rating is based on great customer service and the advanced functionality of the app with the Gen2 unit.

The software is able to detect the device using my old Huawei mate 7, however after I recently upgraded to a newer phone that being an OPPO Find X device, the software is not detecting the device. I installed, uninstalled and reinstalled the application yet still no joy..... Please update the software so as to maintain it's devices and Android or COLOR OS compatibility. Thanks in advance for your support.

Just bought this device and attempted using for the first time but it won't even link or pair with my device. I tried with 3 different phones and still nothing. The app doesn't even close properly and I have to force stop to close it down. Will have to return the product.