A Nieves
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I'm not getting notifications for any emails. I have to check my personal email to know one came in and can't always do that. The new email icon in the app isn't working either. All the pics and videos sent are blurry, even if I send clear ones from my library rather than taking them through the app. Smh. This company needs to get it together. I emailed jpay with no success.
2 people found this review helpful
Psycho Black69
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This app is pissing me off!! I'm not getting any notifications for emails NOW!! The apps snap & send part is now freezing, & not showing all my pictures that I've sent! The pictures I do send look blurry as heck after being sent!Now the biometrics DOESN'T even work it keeps asking if you want to activate, & I've ALREADY done that! Support ISN'T helpful @ ALL!!
10 people found this review helpful
Robert Vecchio
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This app is total garbage, unfortunately, they have a state granted monopoly on communication with inmates, so there's no choice but to deal with it, even though very little of it actually works. Can't send money, messages get deleted any time your phone locks, no way to buy stamps for yourself, etc... but the worst part is the "customer service". After the new update it asks me if I want to enable biometrics every time I login, nothing works...
142 people found this review helpful