Lansing Connect
2.9star
32 reviews
1K+
Downloads
Everyone
info
About this app
Lansing Connect is a real time, free, civic engagement platform that allows the public to conveniently communicate non-emergency civic issues directly to city government from their smart devices. Download the Lansing Connect app to report community issues or problems; you can even submit photos and videos. When you use Lansing Connect, your report is submitted to the appropriate department and you can track its progress. Help us make the City of Lansing, MI a better place to live, work and play.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
2.8
31 reviews
Mandolinman58
- Flag inappropriate
January 5, 2024
On the one hand I'm confident requests are making it to the correct City depts. Often the City responds quickly. But the app. sucks. Updates on the progress of a request are not very helpful. Often a request is marked as completed when no work has been done. They have a feedback follow up that always rejects whatever you type into the text portion.
1 person found this review helpful
Joshua Hoerauf
- Flag inappropriate
December 9, 2023
The app works well. Certain city services respond immediately (within a day or two) to reports while other city services clearly ignore the emails or alerts they get. Pot holes and road kill are addressed very quickly. Code compliance, might as well remove them from the app- theres a reason so many slummy apartments needed to be shut down recently and its that office. Anything involving police, call them, don't use apps.
1 person found this review helpful
Joe
- Flag inappropriate
- Show review history
January 2, 2024
Support is non-existent. They don't read emails, send canned responses, and auto close legit support tickets. Finally got someone to not close the ticket automatically, and 2+ weeks later, no responses. The app doesn't work on pixel 8. Why is my city paying you for support in their contract? Just so you can report fake service levels by auto closing tickets? Smh. Provide some form of support and I'll update this message
2 people found this review helpful
App support
phone
Phone number
+14242709438
