4.2
13.4K reviews
500K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

ComEd’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include:

· Easy sign-in with your fingerprint or “keep me signed in” option
· Effortlessly pay your bill
· Report an outage
· Check your outage status
· View the outage map
· View your bill
· Check your balance
· View your account activity
· Manage your AutoPay and Budget Billing settings
. Report your outage without signing in
· View usage data and trends
· Compare your bills
· View your bill forecast
· Set up alerts for your outage status, when your bill is ready to be viewed, upcoming payment reminders, and more
· View hourly pricing information as a participant of the Hourly Pricing program
Updated on
Feb 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info and App activity
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
13.1K reviews
J-Man X
March 17, 2024
Since the recent update i am unable to use the app it goes to a browser for my creds then it comes back to the app with an error message to try again later. I can sign in just fine on a computer but the app is useless. I have also uninstalled and reinstalled the app several times to no avail. Prior to this update the app was working just fine.
5 people found this review helpful
Did you find this helpful?
Norm T
March 11, 2024
App was working fine. Then I got a message app was under going maintenance. Now instead of the app opening it switches to a browser. Developer takes an app that works fine and screws it up. As of 11 March 2024 app is still useless. I can sign in on line using same credentials but can not sign in using app. I just installed app so it is up to date.
5 people found this review helpful
Did you find this helpful?
An Exelon Company
February 18, 2022
Our apologies for the issue you're having with our app. We’re working with Google to address the caching issue. For now, please update the app directly from the Google Play store instead of the ComEd Mobile App. Wait a few minutes & then you’ll be able to login. You may have to repeat this step a few times, but so far this workaround is working.
David Miller
March 20, 2024
This app has been consistently excellent for years. I can pay my bill easily with only about 4 taps. I have never had to reenter information except when changing addresses. Stream-lined, intuitive, and full of helpful energy usage stats so you can monitor your consumption vs your neighbors, find discounts on bulbs and appliances, opt to have your electricity sourced from sustainable wind and solar...more than you'd ever need from a utility app but all useful features. I love this app!
1 person found this review helpful
Did you find this helpful?

What's new

Bug fixes and improvements