Best Buy Canada

3.7
3.87K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Shop online and get items shipped right to your door or pick them up in-store. With the store locator and favourites list at your fingertips, the Best Buy app makes online shopping hassle-free.

Shop and browse online, anytime, anywhere
• Choose from nearly a million products
• See what’s available online and in-store
• Find the best online deals from our Marketplace sellers

Shop online and pickup in-store
• Purchase products in the app for in-store pickup at one of our 160+ locations

Protect your products with Geek Squad
• Add Geek Squad Protection to your products for peace of mind
Easily manage your account details
• Save your favourite products in one convenient place
• Checkout faster and view your order history
• Quick access to order tracking and your receipts
• Contact us about your order and start the return process
• Persistent sign-on keeps you logged into your account for easy access

Stay informed with our notifications feature
• Learn about the hottest deals all year round
• Keep track of the status of your orders

Scan products in-store for more info
• Get instant product info by scanning barcodes in-store
• Read product descriptions, zoom in on images, and read reviews

Find Best Buy stores near you
• Use the Best Buy store locator to find nearby stores
• See Best Buy store hours and get directions
Updated on
Apr 21, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info, and App activity
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
3.71K reviews
Maxx Cote
February 10, 2024
Great for looking at what's in stock, stores nearby etc. But unfortunately I have never been able to place an order through the app or even the website. Constantly getting orders cancelled and ending up having to drive downtown to get what I want cus the ordering is broken. Weather it's CC, PayPal, nothing works. I go straight to Amazon now if I can, they also have an deals outlet for refurbished and used items in excellent or like new condition and shipped fast.
4 people found this review helpful
Best Buy Canada
February 13, 2024
We're really disappointed to hear that your orders have been getting cancelled, Maxx. :( Our customer support team will be able to look into the reasons for the cancellations and they'll be happy to submit an order on your behalf — please give them a quick call at 1-866-237-8289 and they'll gladly assist! Our apologies for the inconvenience.
Al H
March 1, 2024
Most of the time this app won't work, so I use the browser instead. When it does work it's ok. Is up to date. Tried reinstalling. WiFi or LTE data. Nada. Same issue on my other 3 phones. Been like this for months. .... Update1: Found out DuckDuckGo android app protection blocked your trackers preventing home page access to browse any products. Please contact DuckDuckGo to resolve between you two. I've submitted a tech support ticket explaining this to them.
4 people found this review helpful
Best Buy Canada
March 4, 2024
Great catch, Al! We're looking into implementing a solution for this and we hope that you'll soon be able to browse and shop with your App Tracking Protection enabled. Thanks so much for your persistence and for bringing the issue to our attention!
CrimsonAsh '
February 23, 2024
Online and in store. They have nothing almost, now they are removing all physical media for a digital age. Most of their old stock is gone. To sell washing/kitchen appliances and whatnot. Interaction from the staff feels so fake and forced (it's not the workers, probably Best Buy training regime). I deleted the app, as I won't shop there anyway.
Best Buy Canada
February 23, 2024
We appreciate your feedback, Ash! Our team at your local Best Buy would love to discuss the unfortunate in-store interactions you've had and to see how they might be able to help — if that'd be ok with you, please give us a call at 1-866-237-8289 and a friendly customer support agent will connect you on the phone or ask our team to call you back!