HKTaxi - Taxi Hailing App (HK)

Contains ads
3.9
6.86K reviews
1M+
Downloads
Content rating
Everyone
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About this app

* Now supporting Electronic Payment Service. You call a taxi and pay the fare all within HKTaxi. Now enjoy the most comfortable taxi ride ever.
* Designed by Hong Kong people. We know your travelling needs, because they are ours too.
* Sporting a brand new look to help you get a taxi as fast as possible.
* 24/7 service hotline with real people answering to support all your travelling needs.
* Driver rating mechanism to promote quality service from drivers.
* More than 1.5 million downloads and 50,000 registered drivers on the platform.

Experience an easier, snappier, and more convenient way to get a taxi.
Hail a cab. Get a taxi. Whatever you call it, in the easiest of ways.
The best taxi-hailing app in Hong Kong. Second to none.

If you have any lost article, please WhatsApp or call us at 5566 9991. Or you can send an email to info@hktaxiapp.com.
Updated on
Sep 4, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
6.76K reviews
Yanyan Jiang
September 13, 2023
Every time I have used it so far, it shows me network error on the very last step of getting the taxi. I want to use it as an alternative to Uber, however, it is just not usable! Please fix your app. It is really bad user experience, with a network error then I have messages for booking confirmed ... which I have already booked using Uber instead.
9 people found this review helpful
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CHENG Family
October 10, 2020
Overall very good and the only taxi app that's actually working in HK. Thanks for letting us a choice rather than being forced to Uber which is becoming more expensive and not user friendly in many aspects. 4 stars as I'm still expecting some improvements on: 1) the status is always 'waiting for driver' even when I'm on car; 2) better interface especially for ordering, eg. expected waiting time, detection of my location, the presentation of map, etc, which is still like not modern enough.
14 people found this review helpful
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L T
January 23, 2024
This used to be a great app with good drivers and reliable service, until it was bought by Uber to take out the competition (in Aug 2021). Uber has stopped supporting any app updates, forcing drivers and users to use alternatives (i.e. Uber, traditional phone booking). Hence, this app is horrible now. But will continue to support drivers on this app to avoid the Uber mistreatment of drivers (i.e. drivers have to wait to be paid once a week vs. Instant cash by paying Uber a small fee)
2 people found this review helpful
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