Marsha Hutton
There used to be a button on the home screen of the app to choose and send photos, its gone now. To send photos I'm forced to go to my friend's list and send them to each person one at a time. I thought I found a workaround for this by going into my photo album on my phone, selecting what I needed and sharing it to the app. The app opens, lets me add subtitles, then even lets me choose multiple people to send to but CANT/WON'T SEND. The button is completely unresponsive.
15 people found this review helpful
JW Steiner
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There are a lot of things I like about this app, but it is impossible to download the photos and use them in another program. You're basically limited to printing them within Nixplay, which doesn't offer what I am looking for (a customized calendar for my mom's wall!) {Nixplay responded explaining how to do it in the app, which does work but only on a single photo at a time. I've got scores of photos to go through and it's not convenient at all to download them one at a time.}
12 people found this review helpful
Hi there. Sorry to hear that you are having issues with the app. If you want to download items from the Nixplay app to your phone, you need to preview the photo (open in full page). The download button is on the lower left of the screen. We also offer custom calendars in our print shop. If you need more help, you can reach us at support@nixplay.com
Dana Wright
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I had a problem with my Nixplay not turning on. After I exhausted what I could do, I emailed support. Martin, from Tech Support, quickly responded and will have a new power adapter sent to me. I'm very impressed with their support staff. Update: I received the replacement power adapter a week after initial communication. Martin was spot on with the diagnosis. Within a couple of minutes, it was playing pictures like it used to. Great people to work with.
3 people found this review helpful