MySVEC

3.5
58 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Take your participation as a member-owner of Shenandoah Valley Electric Cooperative (SVEC) to a new level with the free mobile app that offers a full range of services at your fingertips. Pay your bill, report a power outage, and receive outage-related notifications through this fast, user-friendly app.

Features enable you to:
~Manage and make timely, secure payments
~Report an outage
~Receive up-to-date outage restoration information
~View the area’s outage map
~Contact us by phone or email

This app is designed to provide an additional convenience for you, our member-owner, and serve as another way in which you can be connected to your electric cooperative. It builds on existing resources such as our website (www.svec.coop) and our social media channels, including Facebook and Twitter. During extreme weather or emergency situations, this app also offers another way to contact us and monitor the area’s outage map.

Remember, you are more than a customer of Shenandoah Valley Electric Cooperative. You are a member-owner. Take advantage of everything the Cooperative has to offer by downloading this app. We will continually evaluate your needs and work to exceed your expectations, pursuing opportunities that will benefit you.

This institution is an equal opportunity provider and employer. SVEC supports our armed services and veterans in employment opportunities.
Updated on
Nov 13, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.5
58 reviews
Joe C
April 28, 2023
App desperately needs refinement. Will not allow me to sign in to Bill Pay with established account credentials that I can readily use on desktop site. It is also excruciatingly slow to load the outage map, which really isn't all that useful as I've never had it provide a reasonably accurate restoration time. I heartily second the need to add a reasonable User ID retrieval and password reset option.
2 people found this review helpful
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A Google user
July 28, 2019
There is no forgot User ID/ Password option... i cant sign in to pay bills. Therefore this app is now useless to me. Old interface was simply better
18 people found this review helpful
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Ryan Horvath
April 27, 2022
Will not function as an app is downloaded for. The premise of having an app is the consumers ability to more efficiently manage their account in this, ever increasingly, fast paced society. This app is simply deficient of all notable advantages.
2 people found this review helpful
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What's new

Updated Logo and Splash Screen