Jim C
- Flag inappropriate
- Show review history
After almost 10yrs and my 2nd system from Defender, I now know that Tech Support does not know how to make their app work like expected. Many years of trying different things, apps and Modems. With very little luck. Whenever I need it, it won't work. Ring Doorbell had a sale, we bought one. It works 100% of the time! We love it! The Defender system, well, not so good. We will keep it, it will work fine as an in home system, as long as you don't expect to use Mobile Viewing, should be fine.
24 people found this review helpful
Michael Barlet
- Flag inappropriate
- Show review history
The app works fine on my private network system, but I cannot get it to work on external Wi-Fi systems, as I did with my old app for the same system. That's disappointing! Update, I have been in contact with the manufacture and they claim after having no service through their app for remote viewing, that they are still working on the issue. That makes my $800 system 100% useless. Not happy with this at all!
11 people found this review helpful
A Google user
- Flag inappropriate
- Show review history
The spinning circles drive me crazy, I don't believe it's ever come right up, I've got to constantly hit the device and select all over and over, there are times that it has taken me OVER 10 minutes to get the system to come up on my lg v30+ Android phone, at a minimum it takes at least a minute. And the playback is basically useless, it is very choppy and freezes forget about speeding it up. I have to do all of my reviews/playbacks on the unit itself. (The old Clearview system comes right up)
6 people found this review helpful