Detrack Proof Of Delivery POD

4.7
1.55K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Detrack is a user-friendly POD app for drivers to instantly submit proof of delivery and delivery notifications to you and your customers. Across 45 countries, Detrack has been downloaded over 200,000 times by more than 1,000 companies in completing over 107 million jobs with 450 million PODs and counting!

Detrack supports capturing signatures, photos, barcodes, location, arrival time, driver's notes, partial deliveries (items), COD payments & more.

Benefits of Detrack:

- SaaS convenience and affordability
With API available for full automation - no data entry is required. Import your jobs with just the click of a button and deploy to your entire fleet quickly!

- Better cash flow with faster billing
Detrack speeds up invoicing, ensuring businesses get paid faster and improving cash flow.

- Greater control over delivery operations, including electronic Proof-Of-Delivery (POD)
Detrack offers real-time visibility into deliveries through digital PODs, enhancing control and accuracy while eliminating manual paperwork.

- Higher customer satisfaction
Faster response time to incidents and reduced customer support calls with our tracking widget that lets customers track deliveries on your website

- Improved service reliability & accountability
Detrack ensures reliable service and accountability through real-time tracking and digital proof-of-delivery, maintaining consistent customer satisfaction.

Features of Detrack:
Suitable for any business, in any industry, in any country worldwide
Lightweight and user-friendly
Reliable in areas with poor 3G connection
Versatile usage for delivery, collection, and service jobs (Proof Of Service)
Detrack smart sort for automatic job list sorting based on the driver's location
Comprehensive data capture: name, signature, photos, barcode, location, timestamp, arrival info, driver's notes, and more
Instant communication: call, text, or send pre-delivery text with ETA to recipients
Seamless navigation with GPS guidance directly from the app
Real-time delivery notifications with optional Proof Of Delivery (POD) attachment
Capture non-delivery reasons and display delivery time, instructions, and item details for drivers

Over 21 supported languages, including:
English, Bahasa Melayu, Bahasa Indonesia, Greek, Spanish, French, Dutch, German, Simplified Chinese, Traditional Chinese, Japanese, Thai, Vietnamese, Burmese and more!

Many of our users are small and medium enterprises (SMEs) based in the US, UK, Australia, South Africa, Dubai, Singapore, Malaysia, Indonesia, Thailand, Nigeria, Canada & more!

Our clients include:
- Builders First Source (America’s largest supplier of building products, components and services)
- Cat & The Fiddle (Award-winning gourmet cheesecakes)
- Consolidated Reinforcement (Best foundation services in Texas)
- Teak & Mahogany (High-quality outdoor and indoor furniture & accessories)
- ASV Euro Car Parts (Largest seller of new and used European spare car parts)
- Mansco (Specialists in providing production OEM fasteners and hardware for the industry)
- SGS Logistics (Key player in permanent metropolitan subcontractor logistics)
- PAN Logistics (Worldwide with transport and logistics services provider)

“ PODs and delivery details can now be retrieved easily at all our locations using the same software. I can’t think of a good reason why any company wouldn’t try using Detrack for a mobile proof-of-delivery solution.” - Dan Bratt, Senior Software Developer | Mansco, USA
Updated on
Mar 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Photos and videos and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
1.49K reviews
Jay Hattar
January 1, 2021
Works great. I wish I had a settings tab to change the apps detracker uses, like connecting to Google makes and connecting to photos. I want to change the photo app it connects to. **update** The last update has issues. When retrieving a photo from gallery, it asks everytime from where to retrieve photo. Shouldn't the app remember to go to gallery ? No option to pick my gallery as default storage place for retrieving pictures. Extra step, extra time. Not good.
51 people found this review helpful
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Ashley Glenday
January 15, 2022
Excellent app, very easy to use and it caches the PODs if you're out of range until you get back in service. I'd love to be able to set taking a new photo as the default option when adding a photo as 99% of the time that's what I need to do. Having to select add photo, then take a new photo 300 times per day all adds up.
33 people found this review helpful
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Detrack Systems
January 21, 2022
Hi Ashley, thank you for your kind compliments and suggestion! We have this feature which the Detrack account owner can enable to allow continuous photo taking through the app. Could you kindly contact our team at support@detrack.com if you have any questions? Have a wonderful day and I hope you will continue to enjoy using Detrack!
Warren Mifsud
July 9, 2020
Horrible application, does not have simple functionalaties such as (client) if submits his/her delivery requests will have to re enter collection address over and over , 200 deliveries = 400 entries , what a joke!! Explained to their support online chat and their response was find another platform. What they are not capable of doing is a simple template that will have addresses saved . Simple
16 people found this review helpful
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What's new

Bug fix for hidden buttons at 'Mass POD' and 'Transfer Job' screens