oDoc - Video Consultations

Contains ads
4.2
876 reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

Your recovery begins from right where you are with oDoc.

oDoc connects you with doctors for video and audio consultations over your phone. Consult a doctor, get your medicines delivered and get your lab tests done while you stay comfortable at home!

We are extremely honoured to partner with the Ministry of Health Sri Lanka, GMOA and ICTA to include qualified government doctors on our platform. You can now consult government doctors for free via oDoc from wherever you are.

As of January 2020, oDoc, Sri Lanka’s largest telemedicine platform, has over 1000 partner GPs and specialists, including many senior consultants across 60+ specialisations. All doctors on oDoc are Sri Lanka Medical Council registered with 5+ years of experience. They are well equipped to manage oDoc consultations and issue prescriptions.

This means you have access to high-quality care without the hassle of traffic, waiting rooms and queues. Doesn't it sound perfect?

However, you may wonder how a doctor can correctly diagnose you without seeing you in person?

well, it's very much like any other doctor consultation you’ve had! Understanding your medical history and your symptoms is as important as a physical examination. According to the American Medical Association, 75% of doctor consultations can be diagnosed online and our doctors are skilled in providing a diagnosis and medical advice online.

As a policy, we refund you in the event your doctor determines a physical examination is required. In these cases, the doctor will be paid by us. This means you pay only when you receive care, and doctors are always compensated for their professional services.

On oDoc, you own all your data, and your data is stored securely on HIPAA-compliant servers.
Updated on
Jan 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
863 reviews
Ashfaaq Mahroof
January 31, 2024
Never worked for me.. Pointless app.. Even the technical team cannot give support on this.. they are saying to just restart the phone and try.. i have tried this with high end phones as well.. Call gets failed every time and end up calling the doctor on whatsapp video call..
20 people found this review helpful
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oDoc (Pvt) Ltd.
February 12, 2024
Dear User, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at support@odoc.life. We will help you as soon as possible.
Malinda Bombuwela
January 2, 2024
Useless app ... tried using this app twp times ... the doctor didn't appear even after 12 hours of the scheduled time ... but it doesn't allow us to cancel the appointment without any fine... but I am not too sure whether I will get my money also after the fine ... this is a scam ... the number they have given never works... no one answers it ...rather than putting your resources to write reviews here on this pages... please allocate them to provide a better service ..
30 people found this review helpful
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oDoc (Pvt) Ltd.
January 1, 2024
We apologize for any inconvenience you experienced. If your consultation didn't meet expectations, we have a 100% refund policy in place. Please contact us at support@odoc.life or call our hotline at 0770773333, and we'll assist you promptly.
Venessa Anthony
March 1, 2024
Absolutely garbage app. No contact from doctor even hours after appointment. Refund button doesn't work and no response from customer care.
1 person found this review helpful
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oDoc (Pvt) Ltd.
April 25, 2024
Hi, we are sorry that you faced an issue. Could you please share your contact details with us at support@odoc.life or WhatsApp us at +94770773333 so that we can get in touch with you and resolve the issue?

What's new

-> Streamlined Scheduling: Enjoy accurate wait times and pricing details directly on a doctor's profile for a more efficient experience.
-> Enhanced Session Details: Easily choose the right time with crucial session availability information.
-> Bug Fixes & Enhancements: Polished UI/UX, security updates, and reliability fixes.

Important Change:
Pricing and wait times now exclusively available on a doctor's profile, enhancing the overall app experience.