3.7star
5.39K reviews
500K+
Downloads
Everyone
info
About this app
DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students. The App creates an added sustainable value for all stakeholders.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
3.7
5.31K reviews
Farai Mutusva
- Flag inappropriate
April 12, 2024
App is good for most services. May I suggest adding a feature for users to report EV charging stations that are not working or faulty on the app. The call feature is fine but it would be more convenient if I had the opportunity to report in real time when I'm at a station that's not working.
Dubai Electricity & Water Authority
April 18, 2024
Thank you for your valuable feedback. Please note that your comment is acknowledged and will be forwarded to the concerned team. Your happiness is our priority.
Hassan Photography
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March 12, 2024
Terrible, can't pay my bill for many days of trying. It's full of glitches and requests sign in every time to simply pay the bill and the website not any better. Paying a bill should be simply through a link you receive without any login and complications.
1 person found this review helpful
Dubai Electricity & Water Authority
March 14, 2024
Sorry for the inconvenience. Please note that for information security and user data protection, the App will automatically lock if it remains inactive. For easy login, we recommend enabling the biometrics features such as face recognition and Fingerprint. Kindly contact Customer Care Center at customercare@dewa.gov.ae if you need any assistant.
A L G
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- Show review history
March 9, 2024
With the new update for 2024... now SamsungPay gives an error and will not pay. If you have more than one account then it does not add the totals if you select to pay them at the same time.
Dubai Electricity & Water Authority
March 11, 2024
Sorry for the inconvenience. In order to serve you better, please send your contact details along with the issue details to our Customer Care Centre at customercare@dewa.gov.ae and our team will be contacting you soon.
What's new
Performance improvement and App enhancements
