TotalEnergies Electricité&Gaz

2.8
37.4K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The TotalEnergies application allows you to manage your budget and your electricity and gas consumption easily from your mobile.

Manage your budget:
View and pay your electricity and gas bills.
Are you paid monthly? Adjust the amount of your monthly payment directly in the app!
Retrieve proof of address in one click.

Reduce your consumption:
Follow your energy consumption closely and even in real time thanks to the Conso Live key!
Be notified as soon as you consume more than usual.
Receive a precise diagnosis and personalized advice every week to optimize your expenses.

Communicate directly with your advisor in your instant messaging.

You move ? Nothing could be simpler, change your address from the app.
A friend wants to save money on their bill? Sponsor him in one click!

By downloading the TotalEnergies application, you acknowledge having read the General Conditions of Use available at this address: https://www.totalenergies.fr/particuliers/mentions-legales-application-mobile

To send us your comments or suggestions on the application, do not hesitate to contact us: service.client@mail.totalenergies.fr​

To contact TotalEnergies customer service, use the contact form: https://totalenergies.fr/particuliers/aide-et-contacts/contact-service-client
Updated on
Mar 27, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.8
36.2K reviews
Peter John
December 21, 2023
After the update, it is now working and I am logged in OK. Takes a while for readings to become available. Once they are I will review again. Also would be an extra star if the app had an English language option for it.
6 people found this review helpful
TotalEnergies Electricité & Gaz France
November 13, 2023
Bonjour, merci pour votre avis. Nous sommes désolés pour la gêne occasionnée suite aux problèmes techniques rencontrés ces derniers jours. Les erreurs de chargement ont été corrigées avec la version 4.0.2. Si cette version n’a pas été automatiquement installée, nous vous invitons à mettre à jour votre application. L’équipe Digitale TotalEnergies
Simon Wells
October 29, 2023
Sure, when it is working correctly, this is a really useful app.However, it has poor boot up periods, which are slowly becoming more frequent.A quality company releasing a poor product onto its consumers(customers).
12 people found this review helpful
Jean-Maël Legrand
December 1, 2020
This app is not bad : some part of it is unintuitive but the other part is intuitive. However, it doesn't have all the features that you can get on the browser version and since the last update, it will not launch anymore...
17 people found this review helpful

What's new

Découvrez désormais la consommation de certains de vos équipements électriques.
Titulaire du Chèque Energie ? Soyez mieux informé de sa prise en compte sur vos factures.

Vous appréciez l'application ? Partagez-nous votre expérience en accédant au formulaire de satisfaction "Une suggestion" via votre tableau de bord.