Dave Black
Thank god this doesn't affect your insurance price. Pretty sure the scores are picked at random most of the time or they -40 from whatever is calculated. I honestly never open this app and only do when I want to entertain myself with what it thinks I drive like. Stuck at a solid 50-60 score through the whole year when I never speed, have never crashed, and take the same routes everyday. Don't pay attention to this app whatsoever, not sure why it exists or why they bother with the black box.
Direct Line Insurance Group plc
April 29, 2022
I'd love to get you a better explanation on the scores for you Dave. Please could you email me at support@directline.com and we'll be able to help you. Tori
A Google user
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Friendly app to use but the score marking is ridiculous. Luckily for me I drive fairly long journeys so I get an okay score. I have found that in peak times, you'll get a low score which is unfair in my opinion. Even if you drive just up the road and back, youll get a low score for it. The score should be mainly focuses on the driving style, braking, acceleration and turning ect not the time when you go and where you drive to.
8 people found this review helpful
Chris Bassi
Most reviews here aren't about the app but rather about the telematics. The app itself is very good, loads quickly and loads your recorded journeys quickly as well. Location accuracy is very good too. The app gives you all the info you need at a glance. In terms of telematics, the device which plugs into your ODB port is very accurate, much more accurate than the "plug and drive" blackbox from Bell for example. Driving at high risk times, >9pm or around rush hour will penalise you most.
5 people found this review helpful