NGT Lite

2.4
176 reviews
10K+
Downloads
Content rating
Everyone
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About this app

NGT Lite is a mobile application that connects to the UK’s Next Generation Text (NGT) Service. More information at http://ngts.org.uk

For any support queries or feedback, please contact the NGT Helpdesk through:
http://ngts.org.uk/contact_index.php

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By using NGT Lite, you agree to the terms of the BT Applications Software License Agreement:
http://ngts.org.uk/app_index.php?bookmark=eula

Once installed, you should link your UK fixed or mobile phone number in NGT Lite. When linked, the app can create a connection over the Internet which works in parallel to your phone call to enable voice and real-time text to be combined into a single phone conversation. This enables you, as someone who is hearing or speech-impaired, to communicate with other phone users either directly, if they are also using the app, or via the NGT Relay if they’re a telephone user.

NGT Lite is designed to work with individual fixed and mobile phone numbers. Organisations wanting to use NGT Lite must ensure that the Calling Line Identification (CLI) for outgoing calls is unique to the phone being used. The CLI must also match the incoming phone number for the NGT App to be able to receive calls.

After linking NGT Lite to your phone number, you can make a call by starting the app and then, using your phone, dialling 18001 followed the number you’re calling. As your phone call connects via the NGT Service, a Join Call dialogue pops up on the app. Once you join the call, any text announcements or conversation appears in the app and you can type your reply. You can also use your phone to speak directly to the other person or hear their voice.

Quick guides

Setting up:
• Download and install the NGT Lite app
• Open NGT Lite
• In the Options page, add your full UK telephone number (e.g. 0791…)
• Using your phone, dial 0800 500 888
• You’ll get a text announcement saying the app is linked to your phone number

Making a call:
• Open NGT Lite, the green icon will show that you’re connected
• Make your call by dialling 18001 followed by the full telephone number you wish to call
• Switch back to the app and click Join Call
• You can now type and read, speak and read, or type and hear your conversation, either direct or via the NGT Relay

Answering a call:
• Caller dials 18002 followed by your phone number
• Phone rings
• Open NGT Lite and click Join Call
• You can now type and read your conversation, either direct or via the NGT Relay
• If you want to speak and read, or type and hear your conversation, answer the phone call before clicking Join Call

If you’d like to verify the correct functionality of the app, after linking your phone number in NGT Lite, you can dial the NGT Helpline on 0800 500 888 from your phone and connect to that call with the app for a test run.

Please note: To use your smartphone to make or answer a phone call and run NGT Lite at the same time, you must make sure your smartphone supports simultaneous voice and data or, if not, you’ll need to have a Wi-Fi connection.




Notice: The NGT Lite app incorporates the use of the JSON Simple library under Apache License 2.0. http://code.google.com/p/json-simple/
http://www.apache.org/licenses/LICENSE-2.0
Updated on
Feb 25, 2019

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
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Ratings and reviews

2.4
176 reviews
A Google user
August 21, 2019
Rated two stars since it's awful. The calls got through but there is no keyboard for me to type what I needed to say, but instead, had a number pad. and had to manually add in phrases to the list which is time-consuming since there is no way to predict what will happen in certain phone calls and may need specific replies. Don't waste your time.
19 people found this review helpful
Shona
June 15, 2022
The service itself is actually quite good but for the love of God, change the keyboard. Offer a better one like Google keyboard. It is a major roadblock to clear communication and I feel sorry for the operators who have to decode what I'm trying to say. It's clunky, slow and does not allow me to type properly. Please do something about this, otherwise this app would be pretty good.
3 people found this review helpful
A Google user
September 1, 2019
I use a Samsung Galaxy S8, however, I'm unable to get it to work. Installation was really easy, nice layout and UI. I use a floating keypad so got around the need to switch in and out of phone and app. Really disappointed.
2 people found this review helpful

What's new

- Fixed "white screen" bug which could cause app to freeze on start and require reinstall (users who have this bug currently, please uninstall the app and then install the newest version)

- Updated application targets in line with Android 9 Play Store requirements and discontinued Overflow button

- Improved user interface scaling to prevent conversation area from extending under the soft keyboard

- Fixed bug which caused the Shift button to disengage immediately on newer Gboard soft keyboards