3.9
1.96K reviews
100K+
Downloads
Content rating
Everyone
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About this app

DTB 24/7 is the revamped mobile banking app from Diamond Trust Bank Kenya Limited (DTB). The app provides an enhanced user experience that enables DTB account holders bank on the go wherever they are securely.

So, what can you do with this revamped app?

1. View details of your bank accounts.
2. Securely authorize transaction via a 6 digit pin or biometrically using fingerprints.
3. Utility bill presentment 5 days before bills are due for payment.
4. Access and select beneficiaries of mobile money transfer as well as airtime purchase from your phonebook.
5. Personalize your app by uploading custom profile picture.
6. Scan and pay at participating merchant outlets courtesy of Masterpass QR.
7. Funds transfer to other banks via RTGS or PesaLink.
8. Locate all branch and ATM’s close to your current location.
9. Initiate chequebook requests as well as stop cheque requests.

Disclosures:

1. Fingerprint authorization for transactions is available for applicable devices only
2. Customers need to have registered for DTB mobile banking service in-order to access services on DTB 24/7. Mobile banking registrations can be done at any branch.

Diamond Trust Bank Kenya Limited is regulated by the Central Bank of Kenya.
Updated on
Feb 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.9
1.94K reviews
Lydia Ngugi
February 27, 2024
I changed my handset,went to the bank and filled a deactivation form for old phone to date,I still cannot transact via this useless app,your customer service seem not to even understand the problem,I wrote to you,and no solution was offered. This is the worst experience ever,am literally frustrated,what is Soo hard put your systems in order. You aren't helpful at all.
1 person found this review helpful
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Diamond Trust Bank
March 1, 2024
We regret the difficulties you experienced Lydia. Please contact us via contactcentre@dtbafrica.com with your account details so that we can escalate this issue for resolution.
Kishan Bhatt
April 15, 2023
This new version has problems in checking statements. If you have more than one account no matter how many times I swipe and tap my second account to check the balance, it always loads the balance of the first one after I input my pin. Secondly, when viewing statements, due to the new fees + taxes, there are three entries for one transaction and you can only view a maximum of 21 transactions (even though it says 30) so if want to view older transactions then that, it's not possible.
64 people found this review helpful
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Diamond Trust Bank
November 21, 2018
Hello Kishan, Thank you for your wonderful feedback. Your feedback is very important to us, and it will be shared with our development team, to help us make improvements to the app. Thank you!
Frank Kinuthia
October 26, 2022
I can barely get past the sign up screen. Keeps throwing the error that my photo doesn't match my ID like, why? Shaved off my beard even to match up with my ID card snap. Kindly do not advertise the ability to sign up remotely if it doesn't work. Uninstalled the app, reinstalled, cleared data + cache, did a device reboot and switched from using WiFi to data. I barely have time to leave the house as I'm tied to my work and remote classes, now I have to find time to go visit a branch. Frustrating.
87 people found this review helpful
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Diamond Trust Bank
November 11, 2022
Hi Frank, we regret the inconvenience caused. Please write to us at contactcentre@dtbafrica.com. Kindly include your account and phone numbers. We will investigate & solve the issue.

What's new

- Western Union Money Transfer
- Sharable notifications
- Bug Fixe