A Google user
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the customer service is appalling. Email contact is seldom. No phone line to call. App crashes alot. looking for a new one. 24hrs on. App still crashing at the same place. Been told it is resolved, but hasn't been. Not sure what to do now. They wont speak on the phone, so get the issue across is very difficult.
1 person found this review helpful
Boluga Ltd trading as Easy Safety Cert
June 5, 2019
Hi Jonathan, I am very sorry for the issue today, we have now resolved and I am hoping the contact you have had throughout the day has been useful in keeping you up to date.
A Google user
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Still can't change the "next inspection due date" even when the law came in back in April. Contacted developers several times about this they keep saying they will sort it and 6 months later still no development, there's others available for the same money. Avoid like the plague!!
3 people found this review helpful
Boluga Ltd trading as Easy Safety Cert
February 26, 2019
Apologies for this, we are working on updating the app to allow for the date change, we've had to make some changes to the app which have caused a delay but the new date change should be ready very soon.
A Google user
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been using this app for a few years its been great, now it doesn't work,put on in name/ addreas/email.phone no press next and it crashes,really pissed just bought 20 jobs too.literally going back to paper ,sort yourself out
1 person found this review helpful
Boluga Ltd trading as Easy Safety Cert
June 13, 2019
Hi Stephen, I'm very sorry for this, we've been working on why the app isn't working for some users but is for others, we think we've found the cause however I appreciate this has affected you in the meantime. If you can email info@easysafetycert.co.uk we can arrange a time to speak.