eCabs: Request a Ride

4.7
14.1K reviews
100K+
Downloads
Content rating
Everyone
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About this app

eCabs is Malta’s leading ride-hailing platform with thousands of cabs across Malta and Gozo, ready to service both on-demand and scheduled rides 24 hours a day, 7 days a week. Just book your ride and get picked up in minutes!

Get rewarded for all your rides with eCabs Circle, the ONLY reward scheme for cab services in Malta and Gozo. Benefit from regular promotions open to all Circle members. Monitor your points and position within the App through the Circle dashboard. Your points start counting from your very first ride!

Why eCabs?
● The most affordable rides.
● Get picked up in minutes.
● 24/7 customer care contact centre, instantly contactable through the app.
● Know the price and pick-up time of your ride before you order.
● Clean cabs with professional and friendly drivers.
● The only app with Rewards and benefits.
● On demand rides or scheduled for peace of mind.
● Multiple cab types offering the most comprehensive choice.
● Lost and found service.
● Pay by credit card in App, cash or on account.
● Track your cab in real time, with status notifications.
● Call your driver at any time.
● Efficient airport transfers for travel comfort.

eCabs mission is driven by our supportive brand values and set in motion by the passion we have for our industry and our clients. We are here to bring fast, reliable and affordable transport through the streets of Malta and beyond.

Book your rides with a few taps on eCabs App:
1. Easily set your destination
2. Choose your preferred eCabs type
3. Request the ride
4. Follow your driver’s live location
5. Enjoy travelling to your destination in comfort
6. Leave a positive rating and pay!

Questions? Get in touch via crm@ecabs.com.mt or at https://ecabs.com.mt

What to drive for eCabs? Check us out on https://ecabs.com.mt/partners

Follow us on social media for updates, discounts and offers:

Facebook — https://www.facebook.com/eCabsmalta
Instagram — https://www.instagram.com/eCabsmalta
Tiktok - https://www.tiktok.com/@ecabsmalta
Updated on
Apr 10, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
14K reviews
Kyle Thomas
January 25, 2023
The app works, drivers are reliable, customer service is excellent, BUT cabs are just too expensive. They used to have great loyalty program rewards, including a free ride after a certain number of points, but they gutted those rewards down to just €5 off for the same points, while prices have seemingly gone up. Not worth it, I'm switching to Bolt.
20 people found this review helpful
Did you find this helpful?
eCabs
January 27, 2023
Hi Kyle, we appreciate the feedback however we respectfully disagree with your comment on prices, which have never been so low throughout the market, and ours is the only app that has a reward system. We'd be happy to assist you through our unique 24/7 customer care by email at crm@ecabs.com.mt on any matters. The eCabs Team.
Flor Carrasco
April 12, 2024
For some reason I always have to wait a lot more than the app shows, the drivers often cancel, and as a user I cant cancel even if I wait more than 20 minutes) and for cancel I have to pay a Penalties!!!! Even when drivers cancel so many times!!!!. When I tried to contact by the phone to the company no one replied.
Did you find this helpful?
eCabs
April 12, 2024
Hi Flor. We would like to personally address the issue you've raised, however, in order to do so, we will need some more information regarding the specific problem you encountered during your recent ride. Could you kindly send an email to crm@ecabs.com.mt and provide us with additional details so that we can investigate further? Thank you.
Magdalene Mizzi
January 9, 2024
A disaster. Has quickly become one of the worst cab services in the island. Time of arrival is estimated at one such time and drivers arrive 10 minutes after that. Cancellation comes with a hefty fine. Never compensated for the wasted time. Not worth it. Uninstalling.
11 people found this review helpful
Did you find this helpful?
eCabs
January 9, 2024
Hi Magdalene. We would like to personally address the issue you've raised, however, in order to do so, we will need some more information regarding the specific problem you encountered during your recent ride. Could you kindly send an email to crm@ecabs.com.mt and provide us with additional details so that we can investigate further? Thank you.

What's new

We update the eCabs app regularly to make it faster, more reliable and give you a better experience. Every update of the eCabs app includes improvements in performance and bug fixes.
Thank you for the amazing ratings. Love the app? Rate us now. We love reading your constructive feedback.