Angel Jones
Went through the pricing process, which included the same questions the kiosk always asks when anslyzing my device, and was given a price and a drop off code. I figured since the app asked all the same questions the kiosk asks, I would be able to put in the drop off code and skip the device analysis. However, not only did the kiosk do the device analysis again, it told me it couldn't even take my phone, where the app had quoted me a price! It was only $6, no biggie, but such a waste of time!
6 people found this review helpful
Hi Angel, thank you for bringing this to our attention. Please feel free to contact us at ecosupport@ecoatm.com or call at 858-255-4111 with further details so we can better assist you with your questions. Thank you! -ecoATM Support
ILDIKO LUKACS
Ha,Ha,Ha. My 4 weeks old Z fold 5 ( 1TB ) it worth $260 . $ 2600 wow ,that's takes a lot of brain to comprehend it. Buy the way the application is not working on my phone . I did it on web .
3 people found this review helpful
Hi there, we’re sorry to hear about your less-than-awesome experience. Please feel free to contact us at ecosupport@ecoatm.com or call at 858-255-4111 with further details so we can better assist you or answer any questions. Thank you!
Terry T
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Great idea; terrible implementation. Tells me that my Samsung phone is worthless, but it is currently selling on Swappa for $200. OK, I just want to recycle it so I go to kiosk and the automated assessment fails, even though I verified phone functionality using ADB on a Linux computer prior to trip. I would have left my fully functional phone but the kiosk wouldn't give me the opportunity.
5 people found this review helpful
Hi Terry, We're sorry the offers for your devices were disappointing. We do try to make our pricing as fair as possible by basing it on the device's model and condition. Please feel free to contact us at ecosupport@ecoatm.com or call at 858-255-4111 with further details so we can better assist you or answer any questions. Thank you! -ecoATM Support